Employee handbook

Our Employee Handbook service helps you create a clear, compliant, and user-friendly guide that supports your people and protects your organisation. We develop tailored policies, streamline complex information, and ensure everything aligns with employment law and your company’s culture. The result is a practical, accessible resource that improves communication, strengthens consistency, and enhances the employee experience.

Gain a clear, easy-to-understand handbook, tailored to your organisation and written in plain language so employees know exactly what’s expected of them.

Get legally compliant policies and procedures, aligned with current employment law and best practice to reduce risk and strengthen consistency.

Achieve smoother onboarding and better communication, with a central resource that supports managers, reinforces culture, and helps employees feel confident and informed.

Our values

Our values shape the way we work and the experience we create for every client. They guide our approach and ensure we deliver support you can trust.

Partnership

We don’t just consult; we collaborate. We work as an extension of your team, building tailored solutions with you, not for you.

Integrity

We are the advisors you can trust. We operate with unwavering honesty, transparency, and ethical rigour, ensuring every recommendation is in your business's best interest.

Strategic Excellence

We turn HR from an expense into an asset. We apply a data-driven, strategic approach to every challenge, ensuring our solutions directly contribute to your bottom line.

Relentless Curiousity

We are always evolving. We stay ahead of industry trends and regulatory changes, bringing you innovative, future-proof strategies that keep you ahead of the curve.

Human-Centricity

We never forget the human element. While our focus is on performance, our methods are rooted in empathy, respect, and a deep understanding of people.

Measurable Impact

We believe in results you can see. Every solution we design is built with a clear, measurable outcome in mind, ensuring your investment delivers a tangible return.

Don’t just take our word for it

Hear from some of the amazing leaders we support.

A big thanks (diolch) to Kerry Chown for supporting Tennis Wales with several areas of work, policy and governance in the business. Kerry and the team offer superb advice and support - much appreciated.

Simon Johnson

Chief Executive

Tennis Wales

Excellent Service from Start to Finish! I had a fantastic experience working with Kerry Chown, from Aurora HR. She was professional, responsive, and went above and beyond to ensure everything was handled smoothly. Attention to detail and commitment to customer satisfaction really stood out. I wouldn’t hesitate to recommend Aurora HR to anyone looking for a reliable and friendly service.

Jon Morgan OBE

Director

Sinsir

I am pleased to acknowledge the excellent work of Kerry Chown and Aurora HR Consultants in supporting our review of organisational values and conducting our recent employee engagement survey.

Owen Rodgers

Chief Executive Officer

Table Tennis Wales

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For tailored HR support or to discuss your people strategy, contact our team. We’re here to help you build a high-performing workplace.

Email
kerry.chown@aurora-hr.co.uk
Email
Phone
+44 (0)2922 671 515
Call
Location
2 Radnor Court, 256 Cowbridge Road East, Canton, Cardiff, CF5 1GZ
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